Frequently Asked Questions

Why are you moving ChefConf 2020 Seattle and ChefConf 2020 London online?

In response to the global public health crisis brought on by COVID-19, state and local government agencies have restricted gatherings to ensure social distancing to slow the spread of the virus. As we have evaluated ChefConf Seattle and London in light of World Health Organization guidelines, local and state legal restrictions around large gatherings, as well as ongoing global travel restrictions, we have decided to cancel in-person ChefConf 2020 events in both Seattle and London.

What will ChefConf Online consist of?

Chef is building a ChefConf Online as an alternative to the in-person events. This event will be hosted at, and will feature live and on-demand content, Q&A, demos, and learning to help new and expert Chef practitioners. View the agenda.

When will ChefConf Online take place?

ChefConf Online will take place June 2 & 3, 2020.

Will content from ChefConf Online be available on demand?

Yes, definitely!

What does ChefConf Online cost?

ChefConf Online will be free.

I didn’t register for ChefConf before it was cancelled. Can I sign up now?

Yes! We encourage you to register and share with colleagues who may not have been able to make the original Seattle and London events.

Are both ChefConf Seattle and London being cancelled?

Chef Software is cancelling both ChefConf Seattle and London in person events for 2020.

How do I get a refund?

If you paid for a ChefConf Seattle or London registration with a credit card, the cost of the pass will be refunded to your original form of payment. You should expect to receive your refund within 14 days.

I booked a hotel room for ChefConf 2020 Seattle. How do I cancel it?

If you booked your accommodations through the ChefConf 2020 Seattle registration site, you can cancel your hotel reservation by visiting the Hyatt Regency Seattle ChefConf page. This is only applicable to customers who made their reservation through the ChefConf site. If you booked elsewhere please contact the hotel or your travel agent directly.

I received a pass in my contract. Can I use it in 2021?

Yes. When registration opens for ChefConf 2021 you will be able to use this pass to register for the event.

When is ChefConf 2021 taking place?

Details about the dates and locations for ChefConf 2021 will be shared later this year.

Still have questions?

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